These steps should help fix your problems with the game crashing, not loading saves, or otherwise not responding on Windows 10 and Windows 8.Īre you having other issues with Civ 6 ? Feel free to let us know in the comments section below. Install the files in Update #2 in this order: Install this one second: Windows 8.1 Update for 圆4-based Systems (KB2919355) Install this one first: Update for Windows 8.1 for 圆4-based Systems (KB2919442) If you don’t have them, follow these steps: If you have them, you don’t need to download this update Go into 'Add Remove Programs' in Windows 8.1.Ĭheck to see KB2919355 (800 MB) and KB2919442 (about 10 MB). First check to see if the KB update you need is already present.

If you’re on Windows 8, you may need to do this. Search for “Windows Firewall” with CortanaĬlick “Allow an app through Windows Firewall”ĭownload Microsoft’s Official Knowledge Base Updates (It’ll turn itself back on after a while, so stay vigilant.) If that doesn’t work and you have another anti-virus or malware-scanning program, disable Windows Defender. If that doesn’t work, set it to exclude your entire Steam folder. This lets you keep Windows Defender running, but tells Windows Defender to stop messing around with Civ 6. Navigate to your Civ 6 folder location and select it Go to “Add An Exclusion” > “Exclude A Folder” Go to Start Menu > Settings > Update & Security > Windows Defender Civilization 6 gameplay was recorded in 1080p 60fps with no commentary. If you know your PC is up to spec, and your problem is on a Windows 10 PC, the next step is:ĭisable Windows Defender or Add An Exclusion Watch 10 Minutes of Nukes and Advanced Warfare from Civilization 6. RecommendedOS: Windows 7 64bit / 8.1 64bit / 10 64bitProcessor: Fourth generation Intel Core i5 2.5 Ghz or AMD FX8350 4.0 Ghz or greaterMemory: 8 GB RAMHard drive: 12 GB or moreDVD-Rom: Required for disc-based installationVideo card: 2 GB DirectX 11 Video Card (AMD 7970 or Nvidia 770 or greater) MinimumOS: Windows 7 64bit / 8.1 64bit / 10 64bit Processor: Intel Core i3 2.5 Ghz or AMD Phenom II 2.6 Ghz or greaterMemory: 4 GB RAMHard drive: 12 GB or moreDVD-Rom: Required for disc-based installationVideo card: 1 GB DirectX 11 Video Card (AMD 5570 or Nvidia 450) Make sure your PC is up to the minimum or recommended specs. So what can you do if your Civilization 6 game crashes, won’t load, is stuck or otherwise is not responding?

I faced this issue myself: Civ 6 crashed at the loading screen. Players have faced issues with Civ 6 crashes, with the game not loading or starting, and with Civ 6 being stuck on the loading screen or otherwise not responding. If you’re having trouble with your brand-new Civ 6 game, you’re certainly not alone.

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